Hosting Add-on Service
Showcase Purchase Hosting Add-on Service

Why my video doesn't play on the web (IIS Server)?

I insert a video into some page of my flipbook, and it works fine within the program and also from the converted HTML page locally. The only time it hangs and doesn’t play from the website after uploading online. What's the matter?

If the embedded videos don't work on the web, there are two possible reasons which would cause this kind of issue:

1. The videos haven't uploaded together
When publish your created flipbook online, all output files need to be uploaded together, no matter single HTML, SWF file, or "files", "mobile" folder. More details about uploading files online here;

2. Web server forbid visiting on FLV format files
.FLV files are already the best method for publishing video on the web, and are sure to become even better with the new enhancements in Flash 8. When serving .flv or .mp4 files off of a Windows Server 2003 (or any other Windows server I would imagine) requires setting up the MIME type on the server first (it isn't one of the native MIME types on MS servers).

You can figure out easily if your server is configured to support .flv files by posting a .flv file on a server and navigating to the URL of that .flv in a browser. If you see a LONG string of garbage on the screen, your server isn't set up for .FLVs and needs to have the MIME type set up.

Adding .flv MIME type in IIS
1) Select the site to configure in IIS, right click and select "Properties"
2) Under HTTP Headers Tab, select "File Types" under the MIME Map section and select "New Type"
3) Type ".flv/.mp4" as the associated extension and "video/x-flv" as the content type
4) Select "OK" and you're ready to fly!

Or you can view details of Official Solution from Microsoft: http://blogs.iis.net/bills/archive/2008/03/25/how-to-add-mime-types-with-iis7-web-config.aspx .

More questions about Flip PDF Professional